Cindy Harris, general manager of the Hampton Inn - East Peoria, Illinois was recognized by the American Hotel and Lodging Association with the designation of Certified Hotel Administrator (CHA). The CHA designation, recognized worldwide, is the premier symbol of professional achievement for lodging executives. It’s an honor awarded to professionals whose leadership and managerial abilities are exemplary; professionals who, by combining education and experience with dedication to the industry, have achieved a high level of expertise.
Today’s successful general managers and top hospitality professionals must have effective human resources and property management expertise, sound judgment, and practical skills. They must keep pace with change, improve knowledge, and share their experience with others. Johnson Development Company congratulates Mrs. Harris for exhibiting her knowledge in all areas required of a CHA; financial management, sales and marketing, leadership and management, human resource management, rooms management and, food and beverage management.